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The easiest way to restart Samsung TV apps is to restart the entire TV.

As with most software problems, the best solution is to turn it off and back on again. Often, app problems are caused by random TV software glitches. If the TV is not able to find the firmware update on the USB, make sure the firmware file is unzipped and not saved inside of any other folders on the USB drive.Buy Now 12:56 pm GMT 2.Your TV will not be able to find and install the firmware file if it is left zipped, or if it is inside another folder.If your TV doesn't show up - please ensure you're on the applicable country or regional website.You’re on the Samsung New Zealand website right now, where we only provide firmware downloads for products sold in New Zealand. You can get back to your country or regions homepage by clicking the New Zealand/English button at the very bottom right of this page, and selecting from the global options Make sure to search your TV model at the Manuals and Software Downloads section of the country your TV was purchased from.You'll be prompted to allow the TV to search the USB drive for firmware updates.Open the Settings of the TV and follow the appropriate menu path:Ģ018 Models - Settings > Support > Software Update > Update NowĢ017 Models - Settings > Support > Software Update > Update NowĢ016 Models - Settings > Support > Software Update > Update nowĢ015 Models - MENU > Support > Software Update > ENTERĢ014 Models - Support > Software Update > Update now.Turn the TV on, and plug the USB into the back of the TV or One Connect Box.Save the ex tracted folder to a USB flash drive.

Make sure not to change the name of the folder